Privacy Policy
Who We Are
LDG plc operates this website. The company is registered in England and Wales under number 8922456.
The organisation prioritises data security and transparency, committing to handle personal information lawfully and fairly while clearly communicating what data is collected and how it is utilised.
Personal Data Collected
LDG may gather:
- Name, age/date of birth, and gender
- Contact details (addresses, phone numbers, email)
- Online browsing activities
- Communication and marketing preferences
- Interests, feedback, and survey responses
- Location information
- Correspondence with the company
- Publicly available personal data from social platforms
The website is not designed for children, and the company does not intentionally collect children's data.
How Data Is Used
LDG uses personal information to:
- Deliver goods and services
- Customise website experiences
- Manage user accounts
- Verify identity
- Prevent fraud and crime
- Send promotional communications (with consent)
- Conduct market research
- Manage customer service interactions
- Fulfil legal obligations
Data Sharing With Third Parties
Service Providers: LDG shares data with IT, delivery, marketing providers, and accountants only when necessary, with contractual data protection obligations in place.
Other Organisations: The company does not sell or rent customer data to third parties for marketing purposes.
International Transfers: Data shared outside the European Economic Area complies with data protection laws using approved standard data protection clauses.
Data Retention
LDG retains personal data only as long as necessary, typically not exceeding 6 years.
Data Protection Security Measures
Security protections include:
- Data encryption
- Regular cybersecurity assessments of service providers
- Scenario planning and crisis management exercises
- Penetration testing
- IT infrastructure security controls
- Employee data security training
Cookies
The website uses cookies for analytics and functionality. Users can manage cookie settings through browser preferences.
User Rights
Individuals have the right to:
- Request correction of inaccurate information
- Request data erasure
- Object to processing based on legitimate interests
- Request processing restrictions
- Request data transfer in certain formats
- Access personal data (subject to exemptions)
- Lodge complaints with the UK Information Commissioner's Office (ICO)
Contact
For privacy questions or to exercise rights: companysecretary@ldgplc.com
ICO: https://ico.org.uk